All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal ? Operational
90 days ago
100.0 % uptime
Today
Portal [Instance A] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance B] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance C] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance D] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance E] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance F] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance G] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance H] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
AgentAPIs ? Operational
90 days ago
100.0 % uptime
Today
API [Instance A] Operational
90 days ago
100.0 % uptime
Today
API [Instance B] Operational
90 days ago
100.0 % uptime
Today
API [Instance C] Operational
90 days ago
100.0 % uptime
Today
API [Instance D] Operational
90 days ago
100.0 % uptime
Today
API [Instance E] Operational
90 days ago
100.0 % uptime
Today
API [Instance F] Operational
90 days ago
100.0 % uptime
Today
API [Instance G] Operational
90 days ago
100.0 % uptime
Today
API [Instance H] Operational
90 days ago
100.0 % uptime
Today
API [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
API [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
Core APIs ? Operational
90 days ago
100.0 % uptime
Today
CoreCDN ? Operational
90 days ago
100.0 % uptime
Today
Core APIs ? Operational
90 days ago
100.0 % uptime
Today
Apps APIs ? Operational
90 days ago
100.0 % uptime
Today
Insights APIs ? Operational
90 days ago
100.0 % uptime
Today
Web Control APIs ? Operational
90 days ago
100.0 % uptime
Today
3rd-Party Services Operational
LiveChat Chat Widget ? Operational
SendGrid API v2 ? Operational
Twilio SMS ? Operational
Twilio Text-to-Speech ? Operational
Zoom Meetings ? Operational
Zoom In-Meeting Chat/Polling ? Operational
Zoom Meeting Dial-in/Telephony ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Issues Logging into Portal on Instance H
Resolved - Multiple reports of issues when attempting to log in to the portal for customers on instance H.
Jun 5, 14:46 UTC
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Login Issues on Both Portal and Beta for Instance H
Resolved - Reported issues logging in to both our production and beta portals for customers on instance H.
Jun 2, 16:10 UTC
Chat System Outage
Resolved - Our Support team was unable to receive chat requests due to an outage with our 3rd-party chat vendor, LiveChat.
Jun 2, 10:35 UTC
Slowness and Issues Logging into instance AU1
Resolved - Multiple reports of slowness when loading the portal on instance AU1, as well as issues logging into the portal on the affected instance.
Jun 2, 03:01 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025
Portal Slowness on Instance CA1
Resolved - Internally identified slowness when navigating the portal on instance CA1
May 31, 02:20 UTC
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