ThreatLocker Status

AE1 Data Center Interruption

Monitoring - We are aware of a power disruption at one of our data center locations in the Dubai region. It is not currently affecting the AE1 instance but we are closely monitoring
Mar 01, 2026 - 14:48 UTC

Beta Portal Unavailable

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 2026 - 19:50 UTC

Scheduled - Please note that the beta portal will be unavailable until further notice. This does not impact the production portal. Please continue to use portal.threatlocker.com
Feb 16, 2026 19:50 - Mar 6, 2026 19:50 UTC

Uptime over the past 90 days. View historical uptime.

Portal Under Maintenance

90 days ago

100.0 % uptime

Today

Portal [Instance A] Under Maintenance

90 days ago

100.0 % uptime

Today

Portal [Instance B] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance C] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance D] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance E] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance F] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance G] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance H] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance AE1] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance AU1] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance CA1] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance EU1] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance SA1] Operational

90 days ago

100.0 % uptime

Today

Portal [Instance FedRAMP] Operational

90 days ago

100.0 % uptime

Today

AgentAPIs Operational

90 days ago

100.0 % uptime

Today

API [Instance A] Operational

90 days ago

100.0 % uptime

Today

API [Instance B] Operational

90 days ago

100.0 % uptime

Today

API [Instance C] Operational

90 days ago

100.0 % uptime

Today

API [Instance D] Operational

90 days ago

100.0 % uptime

Today

API [Instance E] Operational

90 days ago

100.0 % uptime

Today

API [Instance F] Operational

90 days ago

100.0 % uptime

Today

API [Instance G] Operational

90 days ago

100.0 % uptime

Today

API [Instance H] Operational

90 days ago

100.0 % uptime

Today

API [Instance AE1] Operational

90 days ago

100.0 % uptime

Today

API [Instance AU1] Operational

90 days ago

100.0 % uptime

Today

API [Instance CA1] Operational

90 days ago

100.0 % uptime

Today

API [Instance EU1] Operational

90 days ago

100.0 % uptime

Today

API [Instance SA1] Operational

90 days ago

100.0 % uptime

Today

Core APIs Operational

90 days ago

100.0 % uptime

Today

CoreCDN Operational

90 days ago

100.0 % uptime

Today

Core APIs Operational

90 days ago

100.0 % uptime

Today

Apps APIs Operational

90 days ago

100.0 % uptime

Today

Insights APIs Operational

90 days ago

100.0 % uptime

Today

Web Control APIs Operational

90 days ago

100.0 % uptime

Today

3rd-Party Services Operational

LiveChat Chat Widget Operational

SendGrid API v2 Operational

Twilio SMS Operational

Twilio Text-to-Speech Operational

Zoom Meetings Operational

Zoom In-Meeting Chat/Polling Operational

Zoom Meeting Dial-in/Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 1, 2026

Unresolved incident: AE1 Data Center Interruption.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

LiveChat Outage

Resolved - LiveChat remains to have this outage in a monitoring state at this time to ensure full stability. The ThreatLocker LiveChat widget has been stable for the last several hours with no noticeable issues.

We will downgrade this outage at this time if you notice any issues with LiveChat please reach out to support through the available channels.
Feb 25, 23:25 UTC

Monitoring - LiveChat has stated that "Deployment of the fix is complete. We are monitoring the service to ensure full stability"

ThreatLocker is going to continue monitoring as well before resolving this outage.
Feb 25, 18:47 UTC

Update - LiveChat have stated 'While chats can be started, customers may experience delays or failures when sending messages.'
Feb 25, 17:53 UTC

Investigating - Our 3rd party chat service provider, LiveChat, have confirmed that they are currently experiencing an outage.

https://status.livechat.com/incidents/01KJ9H5EV1126499GPNHCT9CVT

ThreatLocker's Chat with a Cyber Hero service may be impacted by this outage.

For urgent assistance please call +1 833-292-7732
Feb 25, 17:09 UTC

Feb 24, 2026

Slowness on the Applications page Instance G

Resolved - The cause of the performance degradation was quickly identified, and the implemented solution has resolved the issue. The incident has now been downgraded.
Feb 24, 16:24 UTC

Investigating - We are currently investigating and working on a remediation.
Feb 24, 16:15 UTC

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Unresolved incident: Beta Portal Unavailable.

Feb 15, 2026

No incidents reported.

Related

Past Incidents