EU1 Performance Issues

Incident Report for ThreatLocker

Resolved

This incident has now been resolved
Posted Jun 20, 2025 - 13:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2025 - 12:39 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 20, 2025 - 12:34 UTC

Investigating

We are aware of an issue with the EU1 instance where users are intermittently unable to connect to the portal
Posted Jun 20, 2025 - 12:24 UTC
This incident affected: Portal (Portal [Instance EU1]).