Resolved -
Solution has been implemented and the errors are fully resolved. Thank you for everyone's patience on the matter.
May 8, 18:06 UTC
Identified -
With the help of our engineers, we identified the root cause. The solution should be pushed out momentarily.
May 8, 13:43 UTC
Investigating -
It's been reported that 500 errors are occurring on instance EU1 while in portal.threatlocker.com. Beta.threatlocker.com works for the time being. Please use beta while we work on getting the portal issues resolved. Thank you for everyone's patience at this time.
May 8, 12:48 UTC