All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal Operational
90 days ago
99.99 % uptime
Today
Portal [Instance A] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance B] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance C] Operational
90 days ago
99.97 % uptime
Today
Portal [Instance D] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance E] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance F] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance G] Operational
90 days ago
99.97 % uptime
Today
Portal [Instance H] Operational
90 days ago
99.99 % uptime
Today
Portal [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance FedRAMP] Operational
90 days ago
99.99 % uptime
Today
Portal [Instance QA1] Operational
90 days ago
100.0 % uptime
Today
AgentAPIs Operational
90 days ago
100.0 % uptime
Today
API [Instance A] Operational
90 days ago
100.0 % uptime
Today
API [Instance B] Operational
90 days ago
100.0 % uptime
Today
API [Instance C] Operational
90 days ago
100.0 % uptime
Today
API [Instance D] Operational
90 days ago
100.0 % uptime
Today
API [Instance E] Operational
90 days ago
100.0 % uptime
Today
API [Instance F] Operational
90 days ago
100.0 % uptime
Today
API [Instance G] Operational
90 days ago
100.0 % uptime
Today
API [Instance H] Operational
90 days ago
100.0 % uptime
Today
API [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
API [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance QA1] Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
CoreCDN Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
Apps APIs Operational
90 days ago
100.0 % uptime
Today
Insights APIs Operational
90 days ago
100.0 % uptime
Today
Web Control APIs Operational
90 days ago
100.0 % uptime
Today
3rd-Party Services Operational
LiveChat Chat Widget Operational
SendGrid API v2 Operational
Twilio SMS Operational
Twilio Text-to-Speech Operational
Zoom Meetings Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Meeting Dial-in/Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2026

No incidents reported today.

Sep 1, 2026

No incidents reported.

Aug 31, 2026
Canada Instance is currently inaccessible at this time
Resolved - The issue has been identified. Canada is fully accessible and stable at this time.
Aug 31, 21:07 UTC
Investigating - We are currently investigating this issue.
Aug 31, 20:10 UTC
Instance Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 23:00 UTC
Scheduled - On Sunday night at 7pm EST we will be performing maintenance on the instances identified below. The maintenance is optimization to improve portal performance.

During this maintenance you may experience degraded performance navigating the portal. Policies will still be enforced, endpoints will continue to log in the Unified Audit, and you will still be able to process approval requests.

Maintenance is expected to last 1hr.
Aug 28, 14:58 UTC
Aug 30, 2026
Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026
Degraded performance on instance H
Resolved - We identified the cause and issue has been resolved. Thank you for your patience
Aug 26, 17:53 UTC
Investigating - We are currently investigating this issue.
Aug 26, 17:43 UTC
Aug 25, 2026

No incidents reported.

Aug 24, 2026
High Connections on Apps API
Resolved - We have been monitoring for a number of days and have not seen further issues.
Aug 24, 20:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 16:41 UTC
Investigating - We are experiencing high connection requests to our Application APIs. While this is being investigated and resolved you may experience small delays with application definition downloads.
Aug 12, 15:15 UTC
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Degraded performance on Instance F
Resolved - There was maintenance being done that cause the brief connectivity issues. Everything is now stable and running.
Aug 21, 20:05 UTC
Investigating - It's been identified that approving apps and creating new policies are resulting in errors. We are investigating.
Aug 21, 19:24 UTC
Aug 20, 2026
Performance Impacts
Resolved - This incident has been resolved.
Aug 20, 23:35 UTC
Investigating - We are currently working to resolve this issue
Aug 20, 22:57 UTC
Aug 19, 2026

No incidents reported.

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