All Systems Operational

Portal Operational
90 days ago
100.0 % uptime
Today
Portal [Instance A] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance B] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance C] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance D] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance E] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance F] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance G] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance H] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance FedRAMP] Operational
90 days ago
100.0 % uptime
Today
AgentAPIs Operational
90 days ago
100.0 % uptime
Today
API [Instance A] Operational
90 days ago
100.0 % uptime
Today
API [Instance B] Operational
90 days ago
100.0 % uptime
Today
API [Instance C] Operational
90 days ago
100.0 % uptime
Today
API [Instance D] Operational
90 days ago
100.0 % uptime
Today
API [Instance E] Operational
90 days ago
100.0 % uptime
Today
API [Instance F] Operational
90 days ago
100.0 % uptime
Today
API [Instance G] Operational
90 days ago
100.0 % uptime
Today
API [Instance H] Operational
90 days ago
100.0 % uptime
Today
API [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
API [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
CoreCDN Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
Apps APIs Operational
90 days ago
100.0 % uptime
Today
Insights APIs Operational
90 days ago
100.0 % uptime
Today
Web Control APIs Operational
90 days ago
100.0 % uptime
Today
3rd-Party Services Operational
LiveChat Chat Widget Operational
SendGrid API v2 Operational
Twilio SMS Operational
Twilio Text-to-Speech Operational
Zoom Meetings Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Meeting Dial-in/Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 25, 2026

No incidents reported today.

Jan 24, 2026
Resolved - The issue has been confirmed as resolved. All systems are up and running and functioning as intended.
Jan 24, 00:00 UTC
Monitoring - The solutions have been deployed to all impacted parties. We are actively reviewing and monitoring the situation throughout the day to confirm stability and functionality. This post will be updated once everything is confirmed to be fully operational and stable.
Jan 23, 15:27 UTC
Identified - The issue has been identified, and we are beginning to roll out the fixes for those impacted. Once again, we appreciate your patience while we work through this issue.
Jan 23, 13:42 UTC
Investigating - We’ve received reports that policies using Entra groups for user targeting have stopped working across multiple instances. We are actively investigating the root cause and will update this status as soon as possible. Thank you for your patience while we work through this issue.
Jan 23, 12:15 UTC
Jan 23, 2026
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.