All Systems Operational

Portal Operational
90 days ago
99.94 % uptime
Today
Portal [Instance A] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance B] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance C] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance D] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance E] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance F] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance G] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance H] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance AE1] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance AU1] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance CA1] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance EU1] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance SA1] Operational
90 days ago
99.93 % uptime
Today
Portal [Instance FedRAMP] Operational
90 days ago
100.0 % uptime
Today
AgentAPIs Operational
90 days ago
100.0 % uptime
Today
API [Instance A] Operational
90 days ago
100.0 % uptime
Today
API [Instance B] Operational
90 days ago
100.0 % uptime
Today
API [Instance C] Operational
90 days ago
100.0 % uptime
Today
API [Instance D] Operational
90 days ago
100.0 % uptime
Today
API [Instance E] Operational
90 days ago
100.0 % uptime
Today
API [Instance F] Operational
90 days ago
100.0 % uptime
Today
API [Instance G] Operational
90 days ago
100.0 % uptime
Today
API [Instance H] Operational
90 days ago
100.0 % uptime
Today
API [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
API [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
CoreCDN Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
Apps APIs Operational
90 days ago
100.0 % uptime
Today
Insights APIs Operational
90 days ago
100.0 % uptime
Today
Web Control APIs Operational
90 days ago
100.0 % uptime
Today
3rd-Party Services Operational
LiveChat Chat Widget Operational
SendGrid API v2 Operational
Twilio SMS Operational
Twilio Text-to-Speech Operational
Zoom Meetings Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Meeting Dial-in/Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 12, 2026

No incidents reported today.

May 11, 2026
Resolved - This incident has been resolved.
May 11, 21:12 UTC
Monitoring - We are aware of a power disruption at one of our data center locations in the Dubai region. It is not currently affecting the AE1 instance but we are closely monitoring
Mar 1, 14:48 UTC
Resolved - This incident has been resolved.
May 11, 21:08 UTC
Identified - Following the earlier incident we have had reports of some machines not checking in on Instance G & H. The issue has been identified and is currently being worked on
May 11, 20:45 UTC
Resolved - This incident has been resolved.
May 11, 20:33 UTC
Monitoring - Access has been restored and we are currently monitoring
May 11, 19:52 UTC
Update - We are continuing to actively investigate this issue.
May 11, 18:32 UTC
Investigating - We are aware of an issue affecting logins to the portal and are currently investigating
May 11, 17:35 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - Solution has been implemented and the errors are fully resolved. Thank you for everyone's patience on the matter.
May 8, 18:06 UTC
Identified - With the help of our engineers, we identified the root cause. The solution should be pushed out momentarily.
May 8, 13:43 UTC
Investigating - It's been reported that 500 errors are occurring on instance EU1 while in portal.threatlocker.com. Beta.threatlocker.com works for the time being. Please use beta while we work on getting the portal issues resolved. Thank you for everyone's patience at this time.
May 8, 12:48 UTC
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Resolved - We have been monitoring and there have been no further issues. This is now resolved
May 1, 00:22 UTC
Monitoring - We have identified the cause of this performance issue as too many active connections on the instance, which was causing high CPU usage on the server. We have since allocated additional resources and are monitoring.
Apr 30, 20:11 UTC
Investigating - We have received reports of customers experiencing performance issues and logouts on Instance C. We are investigating.
Apr 30, 20:00 UTC
Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.