High Connections on Apps API
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 2026 - 16:41 UTC
Investigating - We are experiencing high connection requests to our Application APIs. While this is being investigated and resolved you may experience small delays with application definition downloads.
Aug 12, 2026 - 15:15 UTC
Uptime over the past 90 days. View historical uptime.
Portal Operational
90 days ago
99.99 % uptime
Today
Portal [Instance A] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance B] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance C] Operational
90 days ago
99.97 % uptime
Today
Portal [Instance D] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance E] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance F] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance G] Operational
90 days ago
99.97 % uptime
Today
Portal [Instance H] Operational
90 days ago
99.99 % uptime
Today
Portal [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
Portal [Instance FedRAMP] Operational
90 days ago
99.99 % uptime
Today
Portal [Instance QA1] Operational
90 days ago
100.0 % uptime
Today
AgentAPIs Operational
90 days ago
100.0 % uptime
Today
API [Instance A] Operational
90 days ago
100.0 % uptime
Today
API [Instance B] Operational
90 days ago
100.0 % uptime
Today
API [Instance C] Operational
90 days ago
100.0 % uptime
Today
API [Instance D] Operational
90 days ago
100.0 % uptime
Today
API [Instance E] Operational
90 days ago
100.0 % uptime
Today
API [Instance F] Operational
90 days ago
100.0 % uptime
Today
API [Instance G] Operational
90 days ago
100.0 % uptime
Today
API [Instance H] Operational
90 days ago
100.0 % uptime
Today
API [Instance AE1] Operational
90 days ago
100.0 % uptime
Today
API [Instance AU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance CA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance EU1] Operational
90 days ago
100.0 % uptime
Today
API [Instance SA1] Operational
90 days ago
100.0 % uptime
Today
API [Instance QA1] Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
CoreCDN Operational
90 days ago
100.0 % uptime
Today
Core APIs Operational
90 days ago
100.0 % uptime
Today
Apps APIs Operational
90 days ago
100.0 % uptime
Today
Insights APIs Operational
90 days ago
100.0 % uptime
Today
Web Control APIs Operational
90 days ago
100.0 % uptime
Today
3rd-Party Services Operational
LiveChat Chat Widget Operational
SendGrid API v2 Operational
Twilio SMS Operational
Twilio Text-to-Speech Operational
Zoom Meetings Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Meeting Dial-in/Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 13, 2026

No incidents reported today.

Aug 12, 2026

Unresolved incident: High Connections on Apps API.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Some Customers are reporting missing logs on FedRAMP
Resolved - This incident has been resolved. If you are having any issues with missing logs, please reach out to Support.
Aug 10, 15:13 UTC
Update - The issue has been identified, and a fix is currently being implemented. We are still actively working to restore and migrate logs from previous days. We will update this once the logs are restored.
Aug 6, 18:41 UTC
Update - The issue has been identified, and a fix is currently being implemented. Logs from today are now visible within the portal. We are actively working to restore and migrate logs from previous days. We will update this once the logs are restored
Aug 5, 19:48 UTC
Identified - The issue has been identified, and a fix is currently being implemented. Logs from today are now visible within the portal. We are actively working to restore and migrate logs from previous days.
Aug 5, 18:55 UTC
Update - We are continuing to investigate. New data is not showing in the portal but is queued.
Aug 5, 15:49 UTC
Update - We are continuing to investigate. The Unified Audit may be unavailable for a couple of minutes.
Aug 5, 14:54 UTC
Investigating - We are currently investigating this issue.
Aug 5, 14:22 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Instance C Data Center Migration
Completed - The scheduled maintenance has been completed.
Aug 8, 16:37 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 8, 16:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 15:00 UTC
Scheduled - There will be a Data Center Migration for Instance C on Saturday August 8th. Maintenance will begin at 11am EST and is expected to be complete by 2pm EST.
During this time customers on Instance C may experience intermittent accessibility to the portal.
Aug 7, 17:42 UTC

Aug 7, 2026

Database Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 01:00 UTC
Scheduled - Further database optimization is being performed at 9PM EST on Thursday August 6th.
During this time the portal may be slower. The maintenance is expected to last 1hr and is to improve overall portal performance.
Aug 6, 18:50 UTC

Aug 6, 2026

Database Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 01:00 UTC
Scheduled - Database optimization is being performed at 9PM EST on Wednesday August 5th.
During this time the portal may be slower. The maintenance is expected to last 1hr and is to improve overall portal performance.
Aug 5, 19:59 UTC

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Portal Maintenance
Completed - The scheduled maintenance has been completed.
Aug 2, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 13:00 UTC
Scheduled - A portal improvement is being deployed on Sunday August 2nd at 8am EST. Maintenance is expected to last 1hr.
During this time customers should not experience any issues, however there is a risk of portal slowness during this time.
Jul 31, 15:40 UTC

Aug 1, 2026

OS Patching Failing to Download Patches from Microsoft
Resolved - Resolved
Aug 1, 15:34 UTC
Identified - The ThreatLocker Windows Agent's OS Patching feature may currently be unsuccessful due to an outage affecting Microsoft’s Update Catalog. This is an external Microsoft service issue and is not directly related to ThreatLocker.
Jul 31, 16:29 UTC

Jul 31, 2026

Jul 30, 2026

No incidents reported.

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