Device Check-ins On Instance D Appearing Offline

Incident Report for ThreatLocker

Resolved

We have identified the cause and machines should now be showing as checking in.
Posted Oct 03, 2026 - 13:29 UTC

Identified

Machines on D might appear as offline. However, devices should still be reporting and producing UA logs, and accepting agent actions. We are actively investigating the issue at this time.
Posted Oct 03, 2026 - 13:00 UTC
This incident affected: Portal (Portal [Instance D]).
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